Effective date: November 2, 2026
These Terms and Conditions govern use of www.jasonleephotography.ca (the “Site”), purchases through the Site or a linked client gallery, and mini photo sessions booked through the Site. The Site is owned and operated by Jason Lee, doing business as Jason Lee Photography (the “Photographer,” “we,” or “us”).
By placing an order or booking a session and agreeing to these Terms and Conditions at checkout, the customer (the “Client”) agrees to the applicable terms below. The product or session details shown before checkout form part of the order. A separately signed photography agreement governs a service to the extent it expressly differs from these website terms.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE. PLEASE READ IT CAREFULLY.
1. Intellectual Property
Photographs, text, logos, graphics, documents, and other Site content are owned by Jason Lee Photography or used with permission. Site content may not be copied or used commercially without permission. Rights to photographs delivered to a photography client are set out in the applicable photography agreement or the licence below.
2. Age Restrictions
The minimum age to use our Site is 18 years old. By using this Site, users agree that they are over 18 years old. We do not assume any legal responsibility for false statements about age.
3. Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Violate the intellectual property rights of the Site owners or any third party to the Site; or
- Act in any way that could be considered fraudulent.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
4. Products and Orders
The Site and linked client galleries may offer fine art nature prints, portrait prints, albums, calendars, cards, gifts, and other physical goods. The applicable page identifies the product, price, options, and availability. We make reasonable efforts to describe products accurately.
The colour and brightness of an image on a screen depend on the display, its settings, and the surrounding light. Minor differences between an on-screen image and a finished print are to be expected. We use reasonable care to produce the image and product ordered. This does not limit rights if a product is defective or materially different from its description or the approved proof.
We may decline or cancel an order if an item is unavailable, cannot be fulfilled, or contains a material listing or pricing error. If we cancel an order after payment, we will refund the amount paid for the cancelled item.
4.1 Products Included in Photography Packages
Albums, prints and other products included in a photography package may be ordered through client-specific gallery codes. Each code covers only the base product, specifications and quantity promised in the photography agreement, including applicable tax and agreed shipping. Codes are non-transferable and cannot be exchanged for cash. Upgrades and additional products are charged separately at the prices disclosed before ordering.
Unless otherwise agreed in writing, the Client must redeem the applicable code and submit the required image selections within one hundred and twenty (120) calendar days after the later of delivery of the complete applicable gallery and issuance of the usable code. The Photographer will communicate the deadline when issuing the code and send an email reminder at least thirty (30) calendar days before expiry.
The deadline will be extended for delays caused by the Photographer.
To the extent permitted by applicable law, an entitlement not redeemed with the required selections by that deadline expires without a refund, credit, substitution or price reduction. Timely redemption of an included album remains subject to the design and approval requirements in section 6.
The photography agreement governs the promised package inclusions and any different redemption arrangements. These Terms and Conditions do not reduce those inclusions. If a code does not cover the agreed inclusion, the Client should contact the Photographer, who will correct the code or arrange equivalent fulfilment without an additional charge for that inclusion.
5. Mini Photo Sessions
This section applies to mini photo sessions booked through the Site. The selected session’s date, time, location, duration, fee, and included deliverables shown before checkout and in the order confirmation form part of the booking. The terms in this section govern the mini-session service.
5.1 Payment and booking
The full session fee and applicable taxes are due at checkout. Half of the session fee is a booking deposit that reserves the selected time and is applied toward the total price. The booking is confirmed when payment is accepted and an order confirmation is issued. The Client must provide accurate contact information and arrive at the selected location on time.
Late arrival does not extend the reserved session time.
5.2 The session and client cooperation
The Client acknowledges having reviewed the Photographer’s portfolio and accepts the Photographer’s artistic judgment in posing, composition, image selection, and standard editing. The Photographer will make reasonable efforts to capture the participants but cannot guarantee a particular pose, expression, or image. The Client must provide information reasonably needed for the session and supervise participating children.
The Photographer may stop an unsafe session or one affected by threatening or hostile conduct, giving a warning where reasonably practical.
5.3 Client cancellation and rescheduling
The Client must request cancellation in writing by email or through the Site contact form. If the request is received at least fourteen (14) full calendar days before the scheduled start, the Photographer retains the booking deposit and refunds the other half of the session fee, together with the applicable tax on the refunded amount.
If the request is received less than fourteen (14) full calendar days before the scheduled start, or the Client does not attend, the full session fee is retained, subject to applicable law. If the Client asks to reschedule, the Photographer will try to accommodate another available mini-session time, but a replacement time is not guaranteed. Any change must be agreed to by the Photographer.
5.4 Weather and Photographer cancellation
If weather or conditions make the planned location unsuitable or unsafe, the Photographer will contact the Client about a reasonable alternative date or location. If the Photographer cannot provide the session because the Photographer is ill, has an emergency, or is otherwise unable to perform, the parties may agree to reschedule.
If no alternative is agreed upon, the Photographer will refund the amount paid for the unprovided session. Nothing here limits rights under applicable law.
5.5 Image delivery and gallery access
Within seven calendar days after the mini session, the Photographer will make edited, high-resolution images available through an online gallery. The Photographer will deliver the images meeting their professional standards; no fixed number is guaranteed unless the session description says otherwise. Raw and unedited files are not provided.
The gallery will remain accessible for at least one hundred and twenty (120) calendar days after the Client is notified that it is available, unless a different period is agreed upon in writing. Where an included-product redemption deadline extends beyond gallery access, the Photographer will provide continued ordering access or another reasonable method of selecting and ordering the included products until that deadline.
The Client is responsible for downloading and backing up the delivered images during the agreed gallery-access period.
5.6 Copyright and client licence
The Photographer retains copyright in all images created during the session. Once the session is paid for and the edited images are delivered, the Client receives an irrevocable, non-exclusive licence to download, print, display, and share the delivered images for personal, non-commercial use, including personal social media, cards, and announcements. Cropping to fit a social media format is permitted.
The Client may not sell or license the images, or use them for business promotion or other commercial purposes, without the Photographer’s prior written permission. Any such permission may require an additional fee agreed upon before the use. An opt-out from the Photographer’s image use does not affect this personal-use licence.
5.7 Photographer use of images and written opt-out
The Client grants the Photographer permission to use the Client’s likeness for the Photographer’s portfolio, website, social media, advertising, editorial submissions, professional competitions, and accreditation submissions. The Photographer may also provide selected images to vendors involved in the session for those vendors’ own portfolio or promotional use.
Before the session, the Client is responsible for informing every other adult participant, and a parent or legal guardian of every minor participant, about these uses and vendor sharing and for obtaining their permission. By placing the booking, the Client confirms that this permission has been obtained for each participant whose identifiable image may be used or shared.
If permission has not been obtained for a participant, the Client must notify the Photographer by email before the session so that the participant’s image is excluded from these uses. Any participant may also send a written opt-out to [email protected] before the session; a parent or legal guardian may do so for a minor. The Photographer will honour an opt-out.
Opting out does not affect the Photographer’s copyright or the Client’s personal-use licence.
5.8 Optional products
Prints and albums are not included unless the session listing says otherwise. Additional products ordered through the gallery are governed by the product, album, shipping, and returns provisions below.
6. Album Design and Approval
After receiving the Client’s selected images and all information needed to design the album, the Photographer will provide an initial design proof within five business days.
The Client must review each proof and provide written approval or a consolidated list of requested revisions within five business days of receiving it. The Photographer will provide a revised proof within five business days after receiving clear revision instructions, unless a different timeframe is agreed upon in writing.
If the Client’s selections, instructions, or responses are delayed, the album completion timeline will be extended accordingly. Additional revisions may also affect the completion date. The Photographer will provide an updated estimate when work resumes.
The album will be submitted for printing only after the Client expressly approves the final proof in writing, including by email or through the proofing system. Failure to respond does not constitute approval. Production and preparation estimates begin on the next business day after final proof approval, provided payment and all required order details have been received.
The Client is responsible for checking image selections, layout, spelling, and any other supplied details before approving the final proof. Changes after approval may not be possible. Any additional charges for available changes will be disclosed and agreed upon before proceeding. This does not limit rights relating to defective goods or an album that differs from the approved proof.
For an album included in a photography package, the Client must complete final written approval within sixty (60) calendar days after receiving the initial proof, unless otherwise agreed in writing. This deadline will be extended for delays caused by the Photographer or additional design work agreed upon by the parties.
If final approval remains outstanding after that deadline because the Client has not provided the required responses or approval, the Photographer will send an email notice identifying what remains outstanding and allowing a further thirty (30) calendar days to complete approval.
If the Client does not complete approval within that notice period, the included-album entitlement expires without a refund, credit, substitution or price reduction, to the extent permitted by applicable law and subject to the photography agreement. Silence does not constitute approval, and the album will not be printed without express written approval.
The sixty-day approval deadline and resulting expiry process apply only to albums included in photography packages. Separately purchased albums remain subject to the album cancellation terms in section 7.1.
7. Cancellations and Final Sales for Goods
Photographic prints and products produced for a particular order—including Photo Rag prints, canvas prints, metal prints, albums, and made-to-order photo gifts purchased through a client gallery—are made to order. Nature Store prints are generally made to order.
A made-to-order print or photo gift cannot be cancelled for a change of mind once we begin printing it or submit the order to an outside supplier. The separate album cancellation terms below apply to albums.
Goods supplied from existing stock, including Nature Store photo gifts, preprinted calendars, and any stocked prints, are final sale for a change of mind once shipped or collected.
Please contact us promptly about a correction or cancellation before production begins or an in-stock item ships; we will confirm whether the request can be accommodated. These terms do not limit rights under applicable law for damaged, defective, incorrect, or undelivered goods.
7.1 Separately purchased albums
The price of a separately purchased album includes a $100 design fee. If the Client cancels before design work begins, we will refund the amount paid. Once the first design proof has been provided, the design fee is earned. If the Client then cancels before we submit the approved album to the supplier, we will refund the amount paid less the $100 design fee.
After submission to the supplier, the album cannot be cancelled or refunded for a change of mind. An album included in a photography package is governed by that package’s agreement; this clause does not create a separate refund for an included album. All of these terms remain subject to applicable law.
8. Preparation, Shipping, and Pickup
Business days are Monday–Friday, excluding statutory holidays. Processing starts on the next business day after payment and all required order details are received. For albums, the initial-proof clock follows this rule; production preparation starts on the next business day after final proof approval, provided payment and required details have been received. Our usual estimates for an order to be ready to ship or ready for pickup are:
| Product | Preparation estimate |
|---|---|
| Photo Rag paper prints | 5 business days after order details are confirmed |
| Gallery-wrapped canvas prints | 10 business days after order details are confirmed |
| ChromaLuxe metal prints | 15 business days after order details are confirmed |
| Custom framing, where available | Add 10 business days to print preparation |
| Stocked calendars, postcards, fine-art greeting cards/card sets, mugs, coasters, tote bags, pillow covers (with or without an insert), mousepads and puzzles | 1 business day; subject to stock availability. Preorder dates stated on the product page take precedence. |
| Printed personalised session gift certificates | 1 business day |
| Dollar-value gift cards | Electronic gift cards purchased through the website; allow 1 business day. No postal shipping is required. |
| Personalised folded photo cards, including Santa cards | 5 business days after personalisation details are confirmed |
| Photo albums — initial proof | 5 business days; customer approval delays add to the overall schedule |
| Photo albums and couture boxes — standard preparation after final proof approval | 15 business days, including ordering from the supplier, supplier production and delivery to the studio |
| Album upgrades | Add only the longest selected upgrade: deep matte +2 business days; ice-cover engraving +3; ice/picture cover +5. Upgrade times are not added together. |
Preparation estimates updated October 23, 2026. Album preparation is normally 20–25 business days including the initial proof, plus any customer approval delays; for example, deep matte with an ice/picture cover adds 5 business days to the standard 15-day preparation after approval. Estimates exclude transit from us to the customer and do not include weekends or statutory holidays. For Christmas or another required arrival date, please contact us before ordering with the product, options, postal code and preferred shipping or Winnipeg pickup method so we can check timing. Processing estimates alone do not guarantee an arrival date. The applicable delivery or pickup method, charges, and expected delivery information will be made available before checkout. For standard, flat-rate or free shipping, Jason Lee Photography selects the postal or courier service based on the destination, package size, service availability and cost. Carriers may include Canada Post, ICS Courier, Canpar and other providers. Free calendar shipping within Canada normally uses Canada Post Lettermail; larger calendar orders may ship by courier at no additional charge. Winnipeg pickup is by appointment. Customers may select an available expedited shipping service at checkout at their own expense. If you select an expedited shipping service, your order will ship using that service. Any delivery estimates apply to transit time after dispatch; product preparation time is additional.
The customer must provide a complete and accurate delivery address and contact us promptly about any error. Orders outside Canada may incur duties, taxes, or fees imposed by the destination country; unless stated otherwise at checkout, the recipient is responsible for those charges.
2026 Christmas order dates
Give your gift time to arrive. These are recommended 2026 Christmas order dates, with preparation time and a holiday buffer included. Payment and all required details must be received by 11:59 p.m. Winnipeg time on the listed date. Day 1 is the next business day. We count Monday–Friday, excluding statutory holidays; this Christmas plan also leaves November 11 clear for supplier and postal closures.
Choose your destination tier and delivery method below. Flat-rate shipping may use postal or courier delivery selected by the studio. Free calendar shipping normally uses Canada Post Lettermail; larger calendar orders may ship by courier at no additional charge. Local, regional and national zones depend on the origin and destination postal codes; please check your postal code with me if you are unsure. Remote/northern addresses need an individual timing check.
On a smaller screen, scroll across the table to see every destination and pickup date.
| Product | Processing (business days) | National order by | Regional order by | Local / Winnipeg delivery order by | Winnipeg pickup order by |
|---|---|---|---|---|---|
| Photo Rag paper prints — nature and client photographs | 5 | November 30 | December 4 | December 9 | December 14 |
| Gallery-wrapped canvas prints | 10 | November 23 | November 27 | December 2 | December 7 |
| ChromaLuxe metal prints | 15 | November 16 | November 20 | November 25 | November 30 |
| Calendars | 1 | December 10 | December 11 | December 14 | December 18 |
| Postcards | 1 | December 4 | December 10 | December 15 | December 18 |
| Fine-art folded greeting cards / card sets | 1 | December 4 | December 10 | December 15 | December 18 |
| Photo mugs | 1 | December 4 | December 10 | December 15 | December 18 |
| Photo coasters | 1 | December 4 | December 10 | December 15 | December 18 |
| Canvas tote bags | 1 | December 4 | December 10 | December 15 | December 18 |
| Pillow covers, with or without optional insert | 1 | December 4 | December 10 | December 15 | December 18 |
| Mousepads | 1 | December 4 | December 10 | December 15 | December 18 |
| Photo puzzles | 1 | December 4 | December 10 | December 15 | December 18 |
| Printed personalised session gift certificates | 1 | December 4 | December 10 | December 15 | December 18 |
| Photo Rag prints with custom framing | 15 | November 16 | November 20 | November 25 | November 30 |
| Canvas prints with custom framing | 20 | November 6 | November 13 | November 18 | November 23 |
| Standard albums / couture boxes — final approved proof | 15 | November 16 | November 20 | November 25 | November 30 |
| Albums with deep matte — final approved proof | 17 | November 12 | November 18 | November 23 | November 26 |
| Albums with ice-cover engraving — final approved proof | 18 | November 10 | November 17 | November 20 | November 25 |
| Albums with ice/picture cover — final approved proof | 20 | November 6 | November 13 | November 18 | November 23 |
| Personalised folded photo cards, including Santa cards | 5 | November 30 | December 4 | December 9 | December 14 |
Albums: Table dates are for final proof approval with payment and complete details. Allow another 5 business days for the initial design proof, plus your review and any revisions. To plan for 5 business days of customer review, submit all selections and begin design at least 10 business days before the final-proof deadline for your selected destination tier or pickup. Revisions and late approval extend the timeline. Add only the longest selected upgrade: deep matte +2 days, ice-cover engraving +3, ice/picture cover +5; deep matte plus an ice/picture cover uses the ice/picture-cover row.
For national shipping, suggested dates to submit selections and begin design are: standard October 30; deep matte October 28; engraving October 27; ice/picture cover October 23. For Winnipeg pickup: standard November 16; deep matte November 12; engraving November 10; ice/picture cover November 6. Please ask me to confirm your design schedule before placing a Christmas album order.
Electronic dollar-value gift cards: Order by December 22 for Christmas planning. This allows 1 business day to process and 1 business day of buffer before December 24. These are electronic cards purchased through the website; no postal shipping is needed. Printed session certificates use the table dates above.
Shipping and local delivery: Flat-rate dates allow three business days of buffer before the underlying national, regional and local holiday send-by recommendations. The studio may choose postal or courier delivery to fulfil the flat-rate option. The same local order dates apply whichever carrier the studio selects; no carrier choice is required from you. Free calendar Lettermail dates include five business days of buffer. Product preparation is included before the buffered dispatch dates. Arrival dates are estimates, not guarantees. Remote, northern and international destinations require an individual timing check; carrier disruptions or unavailable stock may affect timing.
Winnipeg pickup: Dates allow preparation to finish by December 21 and two business days to arrange collection by December 23. Pickup is by appointment; please confirm a time with me. In-stock items remain subject to availability. For mixed orders, use the earliest applicable date for the chosen delivery method; items shipping together wait until the complete order is ready.
Faster shipping: Available upgrades are paid by the customer and shorten transit only. Contact me before ordering after these dates with your product, options and postal code so I can check the available service and processing time.
Planning basis: 2026 holiday sending guidelines. Updated October 23, 2026. Shipping and local-delivery tiers use conservative postal timing, even when a courier is selected. Processing times are estimates; contact me to confirm an order with a required arrival date.
9. Delays
We will use reasonable efforts to fulfill orders within the stated timeframe. If we become aware of a material production or shipping delay, we will notify the customer as soon as reasonably possible and provide an updated estimate. The parties may agree in writing to a revised delivery date. If fulfillment is not possible, we will work with the customer on an appropriate solution.
Nothing in this section limits statutory cancellation or refund rights.
10. Damaged, Defective, or Incorrect Goods
If an item arrives damaged, defective, or different from the order or approved proof, please contact us promptly with the order number and photographs of the item and packaging if available. We will review the issue and, where a remedy is appropriate, arrange a replacement or refund as appropriate to the circumstances and applicable law.
Contact us before returning an item so we can provide instructions and arrangements for any necessary return.
11. Payments
Payment methods available for each order are shown at checkout or on the invoice. By submitting payment, the customer represents that they are authorized to use the selected method. The itemized price, applicable taxes, delivery charges, and total payable will be shown before an online order is placed.
12. Consumer Protection Rights
Nothing in these Terms and Conditions excludes or limits any right or remedy that cannot be excluded or limited under applicable consumer protection law. In the event of a conflict, the applicable mandatory provision governs.
13. Privacy and Links
Personal information submitted through the Site is handled in accordance with our Privacy Policy at Privacy Policy. The Site may link to third-party websites or services that we do not control; their own terms and privacy policies apply.
14. Applicable Law and Disputes
These Terms and Conditions are governed by the laws of the Province of Manitoba, subject to mandatory laws that apply to a transaction.
If a dispute arises from an order, booking, or use of the Site, please contact us at [email protected] with the order or booking details and a description of the issue. We will make reasonable efforts to respond and resolve the matter through discussion.
Either party may bring an eligible claim in small claims court or another court with jurisdiction if the dispute is not resolved within 14 calendar days after written notice is received. The parties may instead agree in writing, after the dispute arises, to use mediation or arbitration and agree on the process and allocation of costs.
Either party may seek urgent injunctive relief or bring an intellectual property infringement claim in a court with jurisdiction without waiting 14 days. Nothing in this section limits any non-waivable right or remedy under applicable law.
15. Severability and Changes
If a provision is invalid or unenforceable, the remaining provisions continue to apply to the extent permitted by law. We may update these terms from time to time. The version made available when an order is placed governs that order unless the parties agree otherwise or applicable law requires otherwise. We will post the current version and effective date on the Site.
16. Contact
Questions, cancellation requests, and product concerns may be sent to [email protected] or through the contact form on the Site. Jason Lee Photography, 152 Sansome Ave, Winnipeg, Manitoba R3K 0P4; telephone (431) 222-3325.